<aside> 💡 TL;DR

1. Create your flow with “Exact match”
2. Copy your exact match trigger phrase
3. Create your widget copy on WhatsApp Widget Generator
4. Paste trigger phrase in the “pre-filled” message field
5. Launch! </aside>

1. Create a flow with “Exact match”

In this example, we’ll create a custom welcome flow that triggers from your website widget.

In Hoola, go to “Flows”

Then, hit “Create Flow”

A new flow is automatically created with default settings

You can simply keep the settings on “Exact match”

In the “exact message” field, is where you create the trigger message of the flow.

This is the same message we’ll paste in the widget link.

Now, continue building the welcome flow as needed.

Don’t forget to Publish!

2. Creating the WhatsApp widget

Next, we’ll create the widget that triggers the flow.

As it’s on exact match, we just need the user to send the message on WhatsApp.

You can create your own widget using the WhatsApp Widget Generator tool on Hoola’s website.