Once the Klaviyo App is installed, you don't have to configure anything else.

However, in this guide we share with you a little more information about how it works and the features that are now available:

1. Synchronize all your Klaviyo clients.

The first function of the App is to help us sync Klaviyo clients with our WhatsApp contacts. This happens by default, and you could pause it if you prefer.

In addition, if you also have Shopify connected, we will be able to match contacts even if in Klaviyo we only have the email and in Hoola we only have the phone number, as we triangulate between the contacts of the 3 apps to enrich the information.

To see the details, go to:

• Settings → Integrations → Klaviyo
• Click on "Connect".

A drop-down with information will then open. Click on:

• Pull Klaviyo Contacts → to manually send contacts from Klaviyo to Hoola.
• Send Hoola Contacts → to manually send contacts from Hoola to Klaviyo
• Autosync Klaviyo Contacts to Hoola → if checked, new profiles will be created in Hoola automatically every 15min for Klaviyo contacts that do not exist in Hoola.
• Autosync Hoola Contacts to Klaviyo → if checked, new profiles will be created in Klaviyo automatically every 15min for Hoola contacts that do not exist in Klaviyo.
• Sync on Update → when a variable is updated in Hoola, it will be updated immediately in Klaviyo as well.
• Klaviyo Properties → if a Klaviyo variable is updated in Hoola, it will be overwritten with the new Hoola information.
• Tags → Hoola tags will appear as custom variables in Klaviyo with results (True/False)