It is very common that you already have a database of contacts' phone numbers. If so, you are probably thinking... Can I start writing to them via WhatsApp?

The answer: it depends.

Why is it important to reactivate contacts?

The problem with starting to write to all your contacts without doing a reactivation is that, in WhatsApp, you can be blocked. Even if you have the contacts and legal permission to write to them, the first time you write to a contact on WhatsApp they have the option to block you.

If several contacts block you consecutively, WhatsApp will block your account and you will not be able to use it to write to anyone.

That is why we have developed a method that we call "reactivation process" that allows you to recover those old contacts gradually without the risk of blocking.

<aside> 🚨 If you are still hesitating and would prefer to start writing to everyone, answer the following 3 questions. Depending on your answers, you can start or you should 100% reactivate.

How to reactivate contacts

The reactivation strategy consists of dividing all your contacts into small groups and sending a daily message to each group inviting them to sign up to our WhatsApp until everyone has received it.

On average, 20-30% of the contacts sign up.

1. Divide your contacts into small groups

Ideally you will send only 100-300 contacts per day, for as many days as it takes to cover the entire database.

As the days go by and if you do not receive "worsening quality of your WhatsApp account" warnings from Facebook, you can gradually increase the volume of contacts to reactivate.

<aside> 🚨 If you have > 20,000 contacts to reactivate, you can contact [email protected] and we will help you.

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Save all the contacts to reactivate in separate csv files.