We support 4 different trigger types, using which you should be able to achieve almost anything!

1. Exact match

The exact match trigger is used to trigger a flow based on a specific word or phrase that people send.

Often used for: How to trigger flows from widgets

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In flows, select “Exact match”

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2. Broadcasts

Broadcast trigger can be used to send a campaign, and connect different follow-up events based on the user’s interactions. For example:

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Often used for: Connecting broadcasts to flows

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3. Shopify

If you have enabled the Shopify integration, you can use the “Order paid” webhook from their side to trigger events in Hoola & WhatsApp.

Used for: Connect Shopify to Hoola