Welcome to Hoola 👋
Here’s all the info you need to become successful. To find specific content, use the search above (top left) ☝️ or hit ⌘+K on macOS or ctrl+K on Windows.**
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💡 SHORTLINKS
🔗 WhatsApp Link Generator
⚙ WhatsApp Widget Generator
WhatsApp Vault
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Prefieres otro idioma…
🇪🇸 Guía en Español
🇺🇸 English Guide
Getting started
Connect WhatsApp to Hoola
Edit your business profile
Create your Widget
Edit your Hoola user
Invite the rest of your team
Enable desktop notifications
Bring customers to WhatsApp
Reactivate Contacts
WhatsApp Widgets
Website Pop-Ups
Inbox & collaboration
Inbox overview
Inbox views & filters
Message Composer
Assign agents & teams
Contact panel
Contact data properties
Opening conversations to new contacts
Broadcasts
How to create a WhatsApp broadcast
Connecting broadcasts to flows
Segments
Shopify integration
Connect Shopify to Hoola
Shopify, configuration and what it is for
Installing the Hoola Shopify App
Klaviyo integration
Connect Klaviyo to Hoola
Klaviyo configuration and what it’s for
Klaviyo: using variables in segments
Klaviyo: trigger flows in Hoola
Zapier integration
(Coming soon) Connect Zapier to Hoola
Flows
Trigger Types
Deep Dive: Trigger Types
Flow steps explained
How to trigger flows from widgets
👇 Most Used Flows:
Welcome Flow
Post-Purchase Flow
Abandoned Conversation Flow
Abandoned Cart Flow
Feedback Flow
Skills (AI)
Configure your AI Persona
Signals: personalized follow ups
Custom Answers: automate FAQs
Suggesting new skills
Other Features
Setting up Out of Office
Revenue Attribution
Import Contacts
Activate Opt-Out
Advanced Guides and Troubleshooting
Connecting WhatsApp to Hoola
I need a new number
Problems connecting WhatsApp
How to connect a number that is registered in the WhatsApp Business App?
How to migrate a phone number from one BSP to another?
How to get the "Green Tick" verification of your business?
Advanced widget updates
How to style the widget text
Don’t show the teaser message
Changing the widget on mobile/desktop
Decide on which pages to show the widget (Shopify)
Having multiple widgets (Shopify)
Delaying the widget (time-out)
Remove the widget from desktop
Show only the WhatsApp icon as link (no other widget components)
Messaging FAQs
How big can files be?
WhatsApp Business Pricing per country